Join our Mental Health Services Team.

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Mental Health Duty Worker

  • 531333
  • Prahran, VIC, 3181
  • Alcohol & Other Drugs
  • Maximum Term Part Time
  • Closing on: Jun 15 2026
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  • Max term part time role
  • SCHADS Level 4 + super + salary packaging benefits.
  • Make a difference in the lives of vulnerable people
About the opportunity

This role engages with people, as a first point of contact, who may be experiencing crisis or have complex issues. The position supports other Uniting Vic Tas services such as Emergency Relief and Hartley’s café.

Our purpose is to equip consumers by building resilience and autonomy through positive and effective processes that will provide self-reliance. The position also acts to work with other staff in de-escalating behaviour when consumers become distressed or agitated.

View the position description here.

Benefits of working at Uniting

Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to a salary equivalent to SCHADS Level 4 + super, you can access the following.

  • An extra 17.5% on top of your fortnightly pay when you take paid annual leave
  • Ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits which can be used for living expenses such as rent, groceries, bills, clothing, and much more
  • 10% discount for eligible employees on the childcare subsidy gap fee when using a Uniting Early Learning service or centre
  • A great location in Prahran, close to public transport.
  • Access training and development opportunities to help you grow.
About you

We are looking for a Duty Worker who is able to work with people from all walks of life. The role will work closely with other Uniting Vic Tas services, and also other services within the Prahran and broader area. You will have:

  • Cert IV in Mental Health / Peer Work / Disability Services / Community Services
  • Tertiary qualifications in Social Work, Psychology, Occupational Therapist
  • Experience working with people with a lived experience of mental health issues and/or psychosocial disability (preferred)
  • Demonstrated ability to work with people who are experiencing crisis or disadvantage
  • Demonstrated ability to work with people who have complex needs
  • De-escalation, negotiation and mediation
How to apply

Click APPLY to submit your interest and we’ll be in touch shortly. We’ll be reviewing applications as they come through as we’re keen to engage with someone.

If you have questions about the opportunity, please contact Samantha Cox on samantha.cox@vt.uniting.org.or Rachel Nalliah on email: rachel.nalliah@vt.uniting.org.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org 

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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