Join our Family Services Team.

• Maximum-term part-time role to 31 December 2026
• 45.6 hours per fortnight
• Hybrid role, Melbourne located, WFH available

Your new role

As an Intake & Case Worker, you will assess, triage and book clients into CareRing services and provide and facilitate appropriate referral / appointments to services available within and external to Uniting.

In this role, you will also respectfully engage with clients about the issues they are facing and identify areas for action including the provision of short-term case managed support and / or counselling where indicated.

This is a phone-based case work and intake role, working nationally for corporate funding partners. You will ideally live driving distance from Melbourne for occasional face-to-face meetings, but this is a remote working role.

Benefits of working at Uniting

Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to your salary classified at Level 5.1 under the Social, Community, Home Care and Disability Services (SCHCADS) Industry Award 2010 plus super, you can access the following:

• Salary packaging to increase take-home pay.
• 10% discount for eligible employees on the childcare subsidy gap fee when using a Uniting Early Learning Service
• Training and development opportunities to help you grow.
• 25% off at Uniting Op Shops.

Your skills and experience

To be successful in this role you will be a skilled case worker experienced in:

• Family violence risk assessments
• Suicidal ideation, and
• Therapy work over the phone.

You will also hold a qualification in Community Services, Social Work or other related field, and be adaptable to change with a great work ethic, and a compassionate nature.

You will be a dynamic, compassionate intake and caseworker with experience in family violence, homelessness and mental health issues.

View the position description here.

How to apply

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, reach out to Anysia Menadue, Team Leader Client Support Services CareRing via anysia.menadue@vt.uniting.org or Donna McKay, Senior Practitioner CareRing via donna.mckay@vt.uniting.org.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTQIA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.