Join our Homelessness and Crisis Support Team.

Door, Shorts, Person, Portrait, People, Adult, Female, Woman, Pants, T-Shirt

Team Leader Community Engagement & Intake Central Highlands

  • 529465
  • Ballarat, VIC
  • Crisis & Homelessness
  • Maximum Term Full Time
  • Closing on: Feb 16 2026
View favourites
  • Access salary packaging to increase take-home pay
  • Full-time, Maximum term parental leave cover until 5 March 2027
  • Based in Ballarat
Your new role

As the Community Engagement and Intake Team Leader, you will oversee the running of a suite of homelessness supports in the Central Highlands area with a focus on community engagement, early intervention, prevention and intake services. 

In this role, some of your responsibilities include:  

  • Ensuring the high-quality delivery of services in these programs, through working with the team, providing first-line supervision and operational management of the programs and providing direct client support as required in accordance with program requirements.
  • Leading and supporting the team, including routine supervision and connection into Uniting’s other practice and professional development supports. 
  • Managing operational performance in accordance with contract requirements and ensuring value for money an efficiency in program delivery.
Benefits of working at Uniting

Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to your hourly rate of SCHADS Level 6 + super, you can access the following.

  • Access salary packaging to increase take-home pay.
  • Enjoy a 10% discount at Uniting Early Learning
  • Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
  • Free counselling with our Employee Assistance Program (EAP).
  • Enjoy 25% off at Uniting Op Shops.
Your skills and experience
  • A tertiary qualification in a relevant field.
  • Demonstrated experience delivering homelessness support programs
  • Demonstrated experience leading, coaching and developing staff.
  • Ability to engage and work effectively with consumers experiencing homelessness in a respectful, compassionate and appropriate manner.
  • Valid driver’s licence to drive in Australia.
  • Substantial experience in homelessness support sectors in roles support disadvantaged consumers 

View the position description here.

How to apply

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, reach out to Juelz Sanders on 0429 638 133 or juelz.sanders@vt.uniting.org

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBT+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.

 

Recommended jobs for you 

Sorting Room Assistant

Brunswick, VIC, Australia, 3056 Op shops
Partake in the sorting and processing of donated items at our Op Shop Hub in Brunswick.

Team Leader Community Engagement & Intake Central Highlands

Ballarat, VIC, Australia Housing & Homelessness
Provide leadership and support + oversee the operational performance & ensure the high-quality delivery of a suite of homelessness programs in the Central Highlands area.

Program Support Officer

Ringwood, VIC, Australia, 3134 Early Learning
Use your data entry experience and Excel skills and work in an organisation doing good. Full-time ongoing role, Ringwood based + hybrid WFH.

AOD Care & Recovery Clinician

Preston, VIC, Australia, 3072 Alcohol & Other Drugs
Delivers trauma-informed AOD care, supporting harm reduction, wellbeing, and recovery.

Team Leader Carer Wellbeing Support Services

Blackburn, VIC, Australia, 3130
Leads carer support programs, ensuring quality delivery, compliance, and performance outcomes.

Carer Wellbeing & Support Planner

Blackburn, VIC, Australia, 3130
Supports unpaid carers by using the Carers Star™ tool to assess needs, set goals, and develop care plans, coordinating tailored and brokered support services.