• Maintain a youth friendly environment that welcomes all visitors to the centre
• Deliver a great client experience.
• SCHADS Level 2 + Super + Leave Loading + Sal Pack, Permanent, Full Time

Your new role

headspace aims to build the resilience of young people and the future potential of Australia by delivering effective youth mental health services in partnership with young people, their families and their local communities. headspace provides counselling and support to young people from 12 - 25 years.

The service covers issues such as relationships, drug and alcohol, mental health, bullying, anxiety, depression, bad thoughts, and uncertainty about future plans. The centre is a safe zone for young people to drop in, check it out or talk to a youth counsellor

The Reception & Administrative Support Officer will maintain smooth administrative operations by responding to enquiries, data entry, and basic reporting to support service delivery. Additionally, you will assist with general administrative tasks, maintaining information about the centre that is shared on digital platforms (i.e. social media / website) and helping the centre run efficiently ensuring staff have what they need to support young people effectively.

Benefits of working at Uniting

Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to your base hourly rate (SCHADS Level 2) and super, you’ll also receive 17.5% leave loading and the ability to increase your take-home pay by accessing up to $15,900 in salary packaging benefits, which can be used for living expenses such as groceries, bills, clothing, streaming services, and much more.

With our meal entertainment benefit of $2,650 annually, you can save on dining out and drinks, making the most of your pre-tax dollars. At Uniting, you can also access the following:

• Enjoy a 10% discount at Uniting Early Learning, or 60% for centre staff!
• Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
• We recognise contributions with our annual awards programme!
• Our people are central - access leadership development.
• Enjoy 25% off at Uniting Op Shops.

Your skills and experience

• Relevant tertiary qualifications or a Certificate in Business Administration is desirable.
• Experience working in a youth friendly space.
• Competency with Microsoft office applications including Excel, Word, Teams and ability to learn new systems
• Previous experience in a reception, customer services or administrative type role
• Excellent interpersonal and communication skills.
• Demonstrated understanding of strategies when dealing with difficult or challenging clients is desirable
• Ability to handle sensitive information with discretion and maintain privacy.

Click here to view job description

How to apply

Click APPLY to submit your interest, and we’ll contact you shortly. We’ll review applications as they come through, as we’re keen to engage with someone.

If you’ve questions about the opportunity, please contact Trina Gloury, Team Leader, Centre Operations on 0432 633 108 during office hours.

About Uniting

At Uniting, we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000-strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.