Join our Family Services Team.

Case Support Worker for The Orange Door

  • 528084
  • Box Hill, VIC, 3128
  • Child, Youth & Families
  • Permanent Full Time
  • Closing on: Nov 13 2025

  • Full Time Permanent position based at Box Hill
  • Increase fortnight take-home pay with access to $15,900 salary packaging benefits!
  • 10% gap discount for childcare services with Uniting Early Learning
Your new role

As a Case Support Worker you will undertake a range of administrative tasks and organize daily priorities which directly support the Assessment and Planning teams in The Orange Door to provide support to adults and their children who are responding to family violence or other challenges in their life

This includes maintaining accurate client records, coordinating referrals, managing correspondence, and assisting with data and reporting.

You will play a critical role in ensuring the efficiency and effectiveness of service delivery by streamlining administrative processes, helping to build a comprehensive picture of client circumstances, and enabling Case Managers to focus on direct client support.

Benefits of working at Uniting

Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to your salary of (SCHADS Level 4) + super, you can access the following.

  • Access salary packaging to increase take-home pay.
  • Enjoy a 10% discount at Uniting Early Learning, or 60% for centre staff!
  • Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
  • Free counselling with our Employee Assistance Program (EAP).
  • Access training and development opportunities to help you grow.
  • Enjoy 25% off at Uniting Op Shops.
 Your skills and experience

You will meet the person specification in the position description, including having a degree in Social Work, Psychology or a related tertiary qualification relevant to child and family welfare

You will also have:

  • A current Drivers licence valid in Victoria
  • Demonstrated case management experience within the community services sector
  • Knowledge of legislation and regulations relevant to the housing and homelessness sector
  • A genuine commitment and interest in supporting individuals and families to achieve sustainable tenancies
  • A client focused approach, with the ability to prioritise the individual needs of each client
  • Excellent communication, negotiation and problem solving skills

View the position description here.

How to apply

Click APPLY to submit your interest.

If this role sounds like a good fit for you, please apply soon. We'll review applications as they come in and may close the ad early.

For any questions, reach out to Astrid Ajzensztat – Children & Young Persons Practice  Leader on 0403 939 294 for a chat.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBT+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.

#CYFSocialWork

Apply here

Refer someone to this job

Not You?

Thank you

Sign up to job alerts

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you

Recommended jobs for you 

Op Shop Manager

Keilor Park, VIC, Australia, 3042
Lead a team of employees and volunteers while overseeing the daily operations of our Op Shop in Keilor Park. Help generate valuable income for our programs.

Family Group Conference Specialist

Sale, VIC, Australia, 3850 Child Youth & Families
Help deliver an evidenced based response working collaboratively with children and families to provide a rapid, intensive and sustained intervention aimed at preventing at risk children entering or re-entering care.

Family Services Practitioner

Croydon, VIC, Australia, 3136 Child Youth & Families
Support vulnerable families to improve their parenting capacity & family functioning. Establish, expand or transfer your social work skills within a passionate team environment with supportive program leadership.

Case Support Worker for The Orange Door

Box Hill, VIC, Australia, 3128 Child Youth & Families
Help provide support to adults and their children who are responding to family violence or other challenges in their life

Senior Alcohol & Other Drugs Counsellor

CBD, Melbourne CBD, VIC, Australia, 3000 Alcohol & Other Drugs
Deliver AOD counselling for Melbourne Drug Court clients, supporting rehabilitation through therapy, referrals, and collaboration with court and health services.

Family Services Practitioner

Blackburn, VIC, Australia, 3130 Child Youth & Families
Support vulnerable families to improve their parenting capacity & family functioning. Establish, expand or transfer your social work skills within a passionate team environment with supportive program leadership.

Sign up for Job Alerts

Stay up to date on new roles with Uniting.

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you